Question Paper
Class / Subject: Class 10 (CBSE) · Social Science
Chapter: Chapter 22 — Chapter 22: Consumer Rights
Time Allowed: 32 minutes
Max Marks: 16
1. What does the right to safety protect against? [1]
(A) Hazardous products
(B) High prices only
(C) Slow delivery only
(D) Nothing specific
2. What does the right to information ensure? [1]
(A) Accurate product details
(B) No information at all
(C) Only advertising claims
(D) Hidden product details
3. What does the right to choose ensure? [1]
(A) Freedom from monopolistic pressure
(B) Forced purchases only
(C) No choice at all
(D) Only one brand available
4. What does the right to be heard mean? [1]
(A) Complaints are addressed
(B) Complaints are ignored
(C) No communication is allowed
(D) Only sellers can speak
5. What does the right to seek redressal allow? [1]
(A) Compensation for unfair or defective products
(B) No compensation ever
(C) Only verbal apologies
(D) Punishment of the consumer
6. What law provides a framework for consumer protection in India? [1]
(A) The Consumer Protection Act
(B) The Right to Information Act
(C) The Companies Act
(D) No such law exists
7. What can consumers do under this Act? [1]
(A) File complaints against unfair practices
(B) Nothing specific
(C) Only complain informally with no legal standing
(D) Only boycott companies
8. Why is consumer awareness important? [1]
(A) It helps people recognise and exercise their rights
(B) No reason
(C) Only for businesses
(D) It's not important
9. What issues led to consumer movements? [1]
(A) Adulteration and unsafe products
(B) Excessive consumer protection
(C) No issues existed
(D) Only pricing issues, nothing else
10. What did consumer movements push for? [1]
(A) Stronger legal protections and accountability
(B) Weaker consumer protections
(C) No changes at all
(D) Only benefits for businesses
11. What levels does India's consumer court system have? [1]
(A) District, state and national levels
(B) Only national level
(C) Only local level
(D) No court system exists
12. What can consumers do through these courts? [1]
(A) File complaints and seek compensation
(B) Nothing specific
(C) Only complain informally
(D) Only boycott companies
13. Who helps educate consumers about their rights? [1]
(A) Organisations and NGOs
(B) Only the government, exclusively
(C) No one helps
(D) Only businesses themselves
14. What challenge remains in the redressal system? [1]
(A) Lengthy legal processes
(B) No challenges remain
(C) Instant resolution always
(D) Complete consumer satisfaction
15. What limits consumer awareness, especially in rural areas? [1]
(A) Limited access to information about rights
(B) Excessive awareness campaigns
(C) No limitations exist
(D) Complete awareness everywhere
16. Why are consumer movements historically significant? [1]
(A) They led to important legal protections for consumers
(B) They had no impact
(C) Only affected wealthy consumers
(D) They weakened consumer rights